Our Commitment
At Outlaws Apparel, we want you to be completely satisfied with your purchase. If you are not fully satisfied, we’re here to help!
Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:
Items must be returned within 10 days of the delivery date.
Items must be unworn, unwashed, and in their original condition with all tags attached.
Proof of purchase (receipt or order confirmation) must be provided.
Non-Refundable Items
Please note that the following items are non-refundable:
Gift cards
Items marked as final sale
How to Request a Refund
Contact Us: Reach out to our customer support team at support@outlawsapparel.co.uk to initiate the refund process.
Return Instructions: We will provide you with instructions on how to return your item.
Shipping Costs: Please note that you will be responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable.
Refund Process
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process your refund to the original payment method within 7-10 business days.
Exchanges
If you would like to exchange an item for a different size or color, please contact us, and we will guide you through the exchange process.